Guangdong CH Hotel Furniture Co., Ltd. (“we,” “us,” or “our”) operates the website (the “Site”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or use our services.
Please read this Privacy Policy carefully. By using the Site, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
1.1 Personal Information You Provide
We may collect personal information that you voluntarily provide when you:
- Fill out contact forms or inquiry forms
- Request a quotation
- Subscribe to our newsletter
- Communicate with us via email or phone
Types of personal information we may collect include:
- Name and contact details (email address, phone number)
- Company/Organization name
- Business address
- Project requirements or specifications
- Any other information you choose to provide
1.2 Automatically Collected Information
When you visit our Site, we may automatically collect certain information about your device, including:
- IP address
- Browser type and version
- Operating system
- Pages visited and time spent on those pages
- Referring website addresses
- Device identifiers
We use cookies and similar tracking technologies to collect this information.
2. How We Use Your Information
We use the information we collect for the following purposes:
| Purpose | Description |
|---|---|
| Respond to Inquiries | To answer your questions and provide customer support |
| Provide Quotations | To prepare and deliver custom furniture quotes |
| Communication | To send newsletters, updates, and promotional materials (with your consent) |
| Improve Services | To analyze Site usage and improve user experience |
| Security | To detect and prevent fraud or abuse |
| Legal Compliance | To comply with legal obligations |
3. Cookie Policy
3.1 What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They help the website remember your preferences and provide a better user experience.
3.2 Types of Cookies We Use
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Necessary for the Site to function properly | Session |
| Analytics Cookies | Help us understand how visitors interact with the Site | 1-2 years |
| Functional Cookies | Remember your preferences and settings | 1 year |
3.3 Managing Cookies
You can control cookies through your browser settings. However, disabling certain cookies may affect the functionality of our Site.
4. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties.
We may share your information in the following circumstances:
| Situation | Description |
|---|---|
| Service Providers | With trusted third parties who assist us in operating the Site and providing services |
| Business Transfers | In connection with a merger, acquisition, or sale of assets |
| Legal Requirements | When required by law or to protect our rights |
| With Your Consent | When you have given explicit permission |
5. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws.
We implement appropriate safeguards to ensure your information remains protected in accordance with this Privacy Policy.
6. Data Security
We implement reasonable technical and organizational measures to protect your personal information, including:
- Encrypted data transmission (SSL/TLS)
- Secure server infrastructure
- Access controls for authorized personnel only
However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.
7. Data Retention
We retain your personal information only for as long as necessary to:
- Fulfill the purposes outlined in this Privacy Policy
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
8. Your Rights
8.1 For Users in the European Economic Area (EEA)
If you are a resident of the EEA, you have the following rights under the General Data Protection Regulation (GDPR):
- Right to access your personal data
- Right to rectify inaccurate data
- Right to erase your data (“right to be forgotten”)
- Right to restrict processing
- Right to data portability
- Right to object to processing
- Right to withdraw consent
8.2 For Users in China
If you are a resident of China, you have the following rights under the Personal Information Protection Law (PIPL):
- Right to know the purpose, method, and scope of processing
- Right to access and copy your personal information
- Right to correct or supplement inaccurate information
- Right to delete your personal information
- Right to withdraw consent
8.3 For Users in Other Regions
You may have additional rights under your local data protection laws. Please contact us for more information.
9. How to Exercise Your Rights
To exercise any of your rights, please contact us at:
- Email: [email protected]
- Phone: +86 139 2996 7347
We will respond to your request within 30 days.
10. Children’s Privacy
Our Site is not intended for children under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
11. Links to Third-Party Websites
Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated “Last Updated” date. We encourage you to review this Privacy Policy periodically.
13. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
Guangdong CH Hotel Furniture Co., Ltd.
- Email: [email protected]
- Phone: +86 139 2996 7347
- WhatsApp: +86 139 2996 7347
- Address: No.15 Fengxin Road, Xinhua West Village, Longjiang Town, Shunde District, Foshan City, Guangdong Province, China
This Privacy Policy is effective as of April 18, 2026.